Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials.
Welcome to Lotte Mall West Lake Hanoi!
We are proud to present our special guidebook for international tourists -
Your Travel Mate, a journey to discover the unique and distinctive features of Vietnam found exclusively in our shopping mall.
This guidebook will lead you on a journey through stores that capture the essence and vibrant spirit of Vietnamese culture, from unique Viet-edition fashion items and fragrances inspired by the essence of the locale, to exquisite handicrafts and splendid culinary heritage.
Let this guidebook be your reliable companion as you explore and enjoy the beauty of Vietnam.
Our special guidebook, "Your Travel Mate," is designed to help international tourists discover the unique features of Vietnam found exclusively in our mall. Use this guidebook as your companion to explore stores that capture the essence of Vietnamese culture, from fashion and fragrances to handicrafts and culinary delights.
1F
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of singular perfumes for the self and the home, scented skincare products, desirable decorative objects… and olfactory stories that set the imagination free.
1F
MUJI was founded in Japan in 1980, there are more than 1,000 MUJI stores around the world, carrying more than 7,000 items ranging from clothing and household goods to food and even houses.
1F
Starbucks Vietnam, with its unwavering commitment to quality coffee, fosters a sense of community in its inviting stores. Sustainability, inclusivity, and passionate baristas create moments that matter over every cup of meticulously crafted coffee
2F
Acmé de la vie brings street fashion style combined with high fashion spirit which has immediately resonated in the domestic and international markets.
2F
Levi’s is considered the pioneer in the field of jeanswear. Our range of leading jeanswear and accessories are available in more than 110 countries.
3F
for Full-priced Suitcase
The largest retail chain distributing Luggage in Vietnam: Suitcases Backpacks, Handbags, Accessories with 72 stores nationwide.
B1F
Hello visitor! Welcome to Lotte World Aquarium at Lotte Mall West Lake, Hanoi. Discover stunning marine life, interactive touch pools, and the captivating Ocean Tunnel. Perfect for all ages, it’s an unforgettable underwater adventure. Dive in!
2 - 3F
Enjoy a relaxing time over a cup of L7 signature coffee, special high tea, selfie-cino and a variety of delectable desserts to nurture your imagination and cultural inspiration.
3F
PHOTO TIME is a place that will bring you more unique experience with ordinary photography.
4F
Lotteria is a well-known fast-food chain originating from Korea, famous for its diverse menu including burgers, fried chicken, and unique Korean-inspired dishes, catering to a wide range of tastes.
4F
Lotte Cinema, with its luxurious screening rooms, promises to be a top destination for entertainment and enjoying high-quality movies.
4F
Leekaja Group is one of the top hair salons in Korea with 51 years of experience, with more than 230 salons all over the world.
4F
Audrey nail established in 2013, started to develop and expand more branches and become a perdicure brand with high quality and large scale in Vietnam.
3F
TINiWorld is a chain of playground for kids and families with the desire to create a safe and fun playing environment under international standard, promoting all-round development of children.
4F
Cheapie Art, a place to experience art, painting and DIY for all ages. You will be guided through basic drawing skills, use colors to create diverse handmade arts.
4F
Established in 2015, we started as a small workshop making custom portraits. Over the years, we improved our skills and expanded to offer a diverse range of traditional Vietnamese products.
4F
Cultural ceramic gifts: 200.000VND
Gom Chi, a soulful Vietnamese ceramic art form celebrated for its unique craftsmanship & cherished as a cultural monument in Hanoi.
4F
Nguyen Art Gallery, founded by artist Mr. Le Xuan Huong in 2006, is one of the Top 10 best Fine Art galleries in Hanoi.
4F
Champion 1250 is the first adventurous playing ground for children. More than 20 games with many levels of extreme challenges. Children have a chance to break their own limits to become the 1250 Child Champion
5F
KidZania is a job experience park with country’s leading companies, where children can learn through experience and play.
1F
Bottle Bunker is a mage wine store specializing in a carefully selected wine products. Based on extensive wine expertise, Bottle Bunker showcases over 4000 premium wines and is sure to be a place where you can discover your own taste.
3F
Sadhu was founded with the heartfelt desire to bring a rustic and serene ambiance upon every guest. Sadhu aspires to share the art of vegetarian cuisine through the delicate flavors of traditional dishes.
3F
Pho Thin Lo Duc is one of the longstanding brands in Hanoi. From a humble noodle roadshop, over the course of 40 years, Pho Thin has become a familiar name in the hearts of Hanoians.
3F
We aprriciate our customers by taking care of our coffee making process. For us, there is no special coffee, only special people who make coffee with dedication.
3F
Café Giang resides in Hanoi, the city where egg coffee originated. It was first crafted by Mr. Nguyen Van Giang in 1946, during his time as a barista at the prestigious “Sofitel Legend Metropole” hotel in Hanoi.
4F
Pho Ngon 37 is a famous Vietnamese restaurant chain celebrated for its authentic street food ambiance, diverse menu of traditional dishes, and inviting atmosphere, offering a true taste of Vietnam’s culinary heritage
1F
Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials.
1F
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of singular perfumes for the self and the home, scented skincare products, desirable decorative objects… and olfactory stories that set the imagination free.
1F
MUJI was founded in Japan in 1980, there are more than 1,000 MUJI stores around the world, carrying more than 7,000 items ranging from clothing and household goods to food and even houses.
1F
Starbucks Vietnam, with its unwavering commitment to quality coee, fosters a sense of community in its inviting stores. Sustainability, inclusivity, and passionate baristas create moments that matter over every cup of meticulously crafted coffee
2F
Acmé de la vie brings street fashion style combined with high fashion spirit which has immediately resonated in the domestic and international markets.
2F
Levi's is considered the pioneer in the field of jeanswear. Our range of leading jeanswear and accessories are available in more than 110 countries.
3F
for Full-priced Suitcase The largest retail chain distributing Luggage in Vietnam: Suitcases Backpacks, Handbags, Accessories with 72 stores nationwide.
B1F
Hello visitor! Welcome to Lotte World Aquarium at Lotte Mall West Lake, Hanoi. Discover stunning marine life, interactive touch pools, and the captivating Ocean Tunnel. Perfect for all ages, it's an unforgettable underwater adventure. Dive in!
2 - 3F
Enjoy a relaxing time over a cup of L7 signature coffee, special high tea, selfie-cino and a variety of delectable desserts to nurture your imagination and cultural inspiration.
3F
PHOTO TIME is a place that will bring you more unique experience with ordinary photography.
4F
Lotteria is a well-known fast-food chain originating from Korea, famous for its diverse menu including burgers, fried chicken, and unique Korean-inspired dishes, catering to a wide range of tastes.
4F
Lotte Cinema, with its luxurious screening rooms, promises to be a top destination for entertainment and enjoying high-quality movies.
4F
Leekaja Group is one of the top hair salons in Korea with 51 years of experience, with more than 230 salons all over the world.
4F
Audrey nail established in 2013, started to develop and expand more branches and become a perdicure brand with high quality and large scale in Vietnam.
3F
TINiWorld is a chain of playground for kids and families with the desire to create a safe and fun playing environment under international standard, promoting all-round development of children.
4F
Cheapie Art, a place to experience art, painting and DIY for all ages. You will be guided through basic drawing skills, use colors to create diverse handmade arts.
4F
Established in 2015, we started as a small workshop making custom portraits. Over the years, we improved our skills and expanded to offer a diverse range of traditional Vietnamese products.
4F
Cultural ceramic gifts: 200.000VND Gom Chi, a soulful Vietnamese ceramic art form celebrated for its unique craftsmanship & cherished as a cultural monument in Hanoi.
4F
Nguyen Art Gallery, founded by artist Mr. Le Xuan Huong in 2006, is one of the Top 10 best Fine Art galleries in Hanoi.
4F
Champion 1250 is the first adventurous playing ground for children. More than 20 games with many levels of extreme challenges. Children have a chance to break their own limits to become the 1250 Child Champion
5F
KidZania is a job experience park with country’s leading companies, where children can learn through experience and play.
1F
Bottle Bunker is a mage wine store specializing in a carefully selected wine products. Based on extensive wine expertise, Bottle Bunker showcases over 4000 premium wines and is sure to be a place where you can discover your own taste.
3F
Sadhu was founded with the heartfelt desire to bring a rustic and serene ambiance upon every guest. Sadhu aspires to share the art of vegetarian cuisine through the delicate flavors of traditional dishes.
3F
Pho Thin Lo Duc is one of the longstanding brands in Hanoi. From a humble noodle roadshop, over the course of 40 years, Pho Thin has become a familiar name in the hearts of Hanoians.
3F
We aprriciate our customers by taking care of our coffee making process. For us, there is no special coffee, only special people who make coee with dedication.
3F
Café Giang resides in Hanoi, the city where egg coffee originated. It was first crafted by Mr. Nguyen Van Giang in 1946, during his time as a barista at the prestigious "Sofitel Legend Metropole" hotel in Hanoi.
4F
Pho Ngon 37 is a famous Vietnamese restaurant chain celebrated for its authentic street food ambiance, diverse menu of traditional dishes, and inviting atmosphere, offering a true taste of Vietnam's culinary heritage
1F
Pandora is the world’s largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials.
1F
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of singular perfumes for the self and the home, scented skincare products, desirable decorative objects… and olfactory stories that set the imagination free.
1F
MUJI was founded in Japan in 1980, there are more than 1,000 MUJI stores around the world, carrying more than 7,000 items ranging from clothing and household goods to food and even houses.
1F
Starbucks Vietnam, with its unwavering commitment to quality coee, fosters a sense of community in its inviting stores. Sustainability, inclusivity, and passionate baristas create moments that matter over every cup of meticulously crafted coffee
2F
Acmé de la vie brings street fashion style combined with high fashion spirit which has immediately resonated in the domestic and international markets.
2F
Levi's is considered the pioneer in the field of jeanswear. Our range of leading jeanswear and accessories are available in more than 110 countries.
3F
for Full-priced Suitcase The largest retail chain distributing Luggage in Vietnam: Suitcases Backpacks, Handbags, Accessories with 72 stores nationwide.
B1F
Hello visitor! Welcome to Lotte World Aquarium at Lotte Mall West Lake, Hanoi. Discover stunning marine life, interactive touch pools, and the captivating Ocean Tunnel. Perfect for all ages, it's an unforgettable underwater adventure. Dive in!
2 - 3F
Enjoy a relaxing time over a cup of L7 signature coffee, special high tea, selfie-cino and a variety of delectable desserts to nurture your imagination and cultural inspiration.
3F
PHOTO TIME is a place that will bring you more unique experience with ordinary photography.
4F
Lotteria is a well-known fast-food chain originating from Korea, famous for its diverse menu including burgers, fried chicken, and unique Korean-inspired dishes, catering to a wide range of tastes.
4F
Lotte Cinema, with its luxurious screening rooms, promises to be a top destination for entertainment and enjoying high-quality movies.
4F
Leekaja Group is one of the top hair salons in Korea with 51 years of experience, with more than 230 salons all over the world.
4F
Audrey nail established in 2013, started to develop and expand more branches and become a perdicure brand with high quality and large scale in Vietnam.
3F
TINiWorld is a chain of playground for kids and families with the desire to create a safe and fun playing environment under international standard, promoting all-round development of children.
4F
Cheapie Art, a place to experience art, painting and DIY for all ages. You will be guided through basic drawing skills, use colors to create diverse handmade arts.
4F
Established in 2015, we started as a small workshop making custom portraits. Over the years, we improved our skills and expanded to offer a diverse range of traditional Vietnamese products.
4F
Cultural ceramic gifts: 200.000VND Gom Chi, a soulful Vietnamese ceramic art form celebrated for its unique craftsmanship & cherished as a cultural monument in Hanoi.
4F
Nguyen Art Gallery, founded by artist Mr. Le Xuan Huong in 2006, is one of the Top 10 best Fine Art galleries in Hanoi.
4F
Champion 1250 is the first adventurous playing ground for children. More than 20 games with many levels of extreme challenges. Children have a chance to break their own limits to become the 1250 Child Champion
1F
Bottle Bunker is a mage wine store specializing in a carefully selected wine products. Based on extensive wine expertise, Bottle Bunker showcases over 4000 premium wines and is sure to be a place where you can discover your own taste.
3F
Sadhu was founded with the heartfelt desire to bring a rustic and serene ambiance upon every guest. Sadhu aspires to share the art of vegetarian cuisine through the delicate flavors of traditional dishes.
3F
Pho Thin Lo Duc is one of the longstanding brands in Hanoi. From a humble noodle roadshop, over the course of 40 years, Pho Thin has become a familiar name in the hearts of Hanoians.
3F
We aprriciate our customers by taking care of our coffee making process. For us, there is no special coffee, only special people who make coee with dedication.
3F
Café Giang resides in Hanoi, the city where egg coffee originated. It was first crafted by Mr. Nguyen Van Giang in 1946, during his time as a barista at the prestigious "Sofitel Legend Metropole" hotel in Hanoi.
4F
Pho Ngon 37 is a famous Vietnamese restaurant chain celebrated for its authentic street food ambiance, diverse menu of traditional dishes, and inviting atmosphere, offering a true taste of Vietnam's culinary heritage
About us
Lotte Mall West Lake Hanoi
Lotte Mall West Lake Hanoi stands as a grand commercial complex, seamlessly integrating of Lotte Mall, Lotte Mart, L7 West Lake Hanoi (Hotel and Service Residences), Lotte World Aquarium, and Lotte Cinema within its expansive 354,000 square meters.
Nestled by West Lake as the burgeoning heart of Hanoi, Lotte Mall West Lake Hanoi brings together an array of international brands, ensuring convenience for travelers seeking both comfort and a genuine local experience.
We hope that the luxurious, heartfelt, and unparalleled experience of yours are certained to be a breathtaking highlight of your journey to the enchanting land of Vietnam.
- Office
- Lotte Shopping Mall
- L7 Hotel
Explore our amenities designed to ensure you a wonderful time!
TOURIST AMENITIES
At Lotte Mall West Lake Hanoi, we are dedicated to making your visit convenient and enjoyable.
A. Getting Around Made Easy
You’ll find an ATM conveniently located on 1st floor (next to Table Star restaurant) ensurng you can easily access funds anytime.
Traveling light is a breeze with our luggage lockers available in in front of all restrooms on every floor allowing you to securely store your belongings while you shop and explore.
B. Who to Ask?
Our friendly staff at information Desk 1F (near NIKE store) are always ready to assist you.
Whether you need directions, luggage storage, or want to borrow a stroller or wheelchair, we’re here to help.
Discover the mall effortlessly with our kiosks, located on every floor. These digital friends provide detailed floor maps, updates on ongoing events and promotions, and information about our various brands, making your shopping experience smooth and pleasant.
• Floor maps
• Events & promotions
• Information of various brand
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